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24/7 Expert Support

Thomas Murray’s experienced Incident Response team are supported by advanced automation technology helping to drive efficiencies and allowing the team to get to the bottom of the problem.

24/7 Expert Support

Incident types covered

Cyber Crisis Management
Thomas Murray’s Cyber Crisis management team have managed incidents across different sectors and geographies, and can support multiple languages. 
 
Incident Recovery
Our experienced response team provides a balanced risk-based approach to the restoration of data and business critical assets and reduces the impact on your business.
Incident Response Retainers
24/7 response availability. Our pre-established relationship helps to support Thomas Murray’s rapid response to an incident.
Cyber Crisis Simulations
We draw on our extensive incident knowledge to create real-world scenarios to challenge infrastructure and improve processes and security.

Typical First Hours of an Incident

Initial Escalation
Urgent escalators to our incident response hotline are typically acknowledged in -15 minutes.
Incident scoping
Our teams work with you to scope the incident and orchestrate a response plan. Integration with Cyber Threat intelligence means we can often identify the threat from the first call – and provide advice based on it.
Remote Response
Our teams will begin initiating remote response and initial containment activities, including connecting to existing EDR technologies or deploying additional ones as needed, whilst our partners monitor the estate for signs of any further intrusion or compromise.
Extended Response
Our teams continue remote response activities, while travel arrangements are made for any on-site requirements.

Why Choose Thomas Murray?

Thomas Murray stands at the forefront of this evolution, having established itself as a pivotal partner for global financial institutions over the past three decades.

We have helped banks, healthcare groups, and businesses across the globe mitigate against threats and incidents.

Multiple Business Email Compromised (BEC) cases, ranging from small amounts to large sums, intellectual property and sensitive data.

Get in touch

 

We understand that protecting your business from evolving cyber threats is crucial for your success. Whether you need expert advice, a tailored cyber security solution, or immediate support, we’re here to help. Please complete the form below and one of our dedicated professionals will get in touch. 

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