Who We Help

Our expert team supports organisations during critical cyber security incidents. We specifically serve:

  • CISOs implementing incident response strategies.

  • Chief Security Officers managing security breaches.

  • Heads of Cyber Security coordinating response efforts.

  • Senior leadership teams navigating crises.

  • Organisations requiring expert guidance during critical incidents. 

Our Crisis Management Experience

Thomas Murray brings vast experience managing complex and challenging incidents in times of crisis. From establishing the right operational tempo to ensuring the proper parties are involved and aligned, we understand what it takes to manage an incident. This allows your teams to focus on business operations while we focus on containment, eradication and incident recovery. 

Key Components and Services

Working with your senior leadership and technical teams, we deliver the following cyber crisis management services: 

Preparation

We work with your teams to orchestrate and prepare for an effective and efficient response strategy. We identify key areas of focus and work with you to prioritise activities around business resumption and recovery. 

Crisis Communications

Working with our specialist partners, we help you communicate effectively with internal and external stakeholders during a crisis. 

Workflow Management

Successful incident response needs clear direction and effective workflow management. We help your teams and external suppliers to align with clear direction and tasking based on years of experience navigating cyber crises. 

Legal Partnerships

We have excellent relationships with several specialist law firms that understand how to navigate a cyber crisis. Our experience working with these firms across many years allows us to provide defensible and legally sound approaches to cyber response. 

Lessons Learned and Improvements

Using our experience and threat intelligence, we provide insights that allow our clients to improve their defences, threat postures and risk management during and after a cyber crisis. 

Clear incident management frameworks that establish roles and responsibilities. 

Effective communication channels between technical teams and executive leadership.

Strategic coordination between internal and external response resources.

Regular status updates and transparent decision-making processes. 

Comprehensive incident documentation for post-incident review.

Get in touch

Contact our crisis management specialists to learn how we can help your organisation effectively respond to and recover from cyber security incidents. 

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