Skip to main content

In the week to 15 October, a defence contractor's outage stopped every US federal bankruptcy notice, a supplier-managed system spoiled food in hundreds of French supermarkets, and a reseller shipped tampered crypto wallets. None of these organisations was breached through its own front door. Each was hit through someone it trusted. 

It is the same pattern we saw at ASOS a week earlier. The retailer has since said the attackers posed as a trusted contact to obtain an employee's login, then used it to reach third-party platforms, including the one that sent customers an "ASOS HACKED" push notification.1 The same group has since claimed a breech at Air-France-KLM.2 Read our analysis of the ASOS breach. 

Edward Starkie
Edward Starkie

Director, GRC | Cyber Risk

estarkie@thomasmurray.com

For financial institutions and investors, the lesson is familiar but sharper than ever: your resilience is only as strong as the weakest party with access to your systems, your data or your customers.

Five Suppliers in one week

  1. A contractor takes down a national service. A security incident at BAE Systems, which runs the US courts’ Bankruptcy Noticing Center, has halted bankruptcy notices for every federal bankruptcy court.3 BAE first alerted the courts late on 9 October and says the incident is “isolated to the BNC system”. As of 16 October, no date had been given for restoring services.4 The courts’ own systems were not the target; the contractor’s were.
  2. Supplier-managed technology becomes the attack path. Overnight on 11 October, attackers remotely triggered the defrost function on refrigeration units across hundreds of French supermarkets, including Intermarché, Netto, Coopérative U, Carrefour and Monoprix stores.5 Danfoss, which supplies the controllers, has told Reuters it is aware of incidents affecting “a limited number” of its refrigeration management systems, mostly older models that no longer receive security updates. France’s cyber agency, ANSSI, is involved and the Paris prosecutor has opened an inquiry.6
  3. A reseller in the hardware chain. On 13 October, Ledger said hidden implants in wallets sold through one South-East Asian reseller captured users' recovery phrases and sent them out over a build-in mobile connection. The tampered devices could still pass Ledger's authenticity checks.7
  4. The vendor products at the edge of every network. Within days of each other, Ivanti Connect Secure VPNs, Palo Alto Networks PAN-OS firewalls and Cisco secure Email Gateways were all confirmed as exploited zero-days.8,9 The Cisco flaw (CVE-2026-76519, CVSS 9.8) lets an unauthenticated attacker gain root access to the appliance with a single email carrying a crafted attachment.10 These are the security tools firms buy to keep attackers out.
  5. Regulators hold the principal liable for its agents. On 12 October, the EDPB published the Italian data protection authority's €16.7m fine against Wind Tre. Among the findings: inadequate controls over its sales network, which sent marketing without valid consent and activated contracts customers didn’t know about. Outsourcing the activity did not outsource the accountability.11

The Common Thread

These incidents span courts, grocery retail, hardware and telecoms, but they fail in the same three ways.

  • Access. Each supplier held standing access to systems, devices or customers that the buyer could not see into directly, in some cases through technology that no longer received security updates.
  • Concentration. One provider served the whole bankruptcy system, and one supplier's controllers sat in hundreds of stores. When a shared dependency fails, everyone who relies on it fails together. 
  • Visibility. In most cases the affected organisation learned of the problem from the outcome (halted notices, warm fridges, drained wallets) rather than from monitoring its supplier. 

Financial services are no different. Custodians, administrators, cloud and software providers, and the security appliances on every network edge all carry the same exposure. 

For investors, the exposure compounds. Where several portfolio companies rely on the same fund administrator, cloud platform or managed service provider, concentration risk in the supply chain becomes concentration in the portfolio. A Single supplier failure can surface across several holdings at once, and it rarely shows up in a data room unless someone goes looking for it. 

Regulators are closing the gap

In the EU, DORA already makes financial entities answerable for ICT third-party risk. Firms must keep a register of their ICT providers, assess concentration risk and build exit strategies for critical services. 

The UK is following. The Cyber Security and Resilience Bill brings managed service providers and data centres into scope and lets regulators designate "critical suppliers". As currently drafted, it requires an initial incident report within 24 hours and a full notification within 72 hours. The most serious breaches can draw fines of up to £17m or 4% of worldwide turnover, whichever is higher.12,13

The Bill is now in the House of Lords, with Report Stage scheduled for 26 October. That is the first point at which peers can vote on amendments, so the detail may still change.14

What do do now

  1. Map who has access, not just who you pay. List every supplier with access to your systems, data or customers, including resellers, sales agents and the vendors behind your security appliances. 
  2. Find your shared dependencies. Identify the single providers that many of your critical services rely on, and test what happens if one goes dark. Investors should run the same exercise across portfolio companies. 
  3. Monitor continuously. An annual questionnaire would not have caught any of last week's incidents. Track suppliers' external security posture and exposure to known exploited flaws as they emerge.
  4. Write the exit and the incident playbook first. Agree notification duties, timelines and fallback arrangements in contracts before you need them. The UK's proposed 24-hour reporting clock leaves no time to negotiate.
  5. Bring supplier risk into due diligence. For new investments and acquisitions, assess the target's critical suppliers and shared dependencies alongside its own security posture. An inherited dependency is an inherited exposure. 

Operational resilience is now won or lost in the supply chain, and regulators on both sides of the Channel expect firms to show they have it in hand. Thomas Murray helps financial institutions and investors see and manage that risk across their supplier and counterparty networks. 

Cyber Risk

Third Party Cyber Risk

In an era where cyber threats evolve rapidly and third-party risks continue to grow, ensuring the cybersecurity resilience of your business partners and supply chain is more critical than ever. Thomas Murray Cyber helps organisations and investors build a continuous, evidence-based view of third-party cyber exposure with Orbit Diligence, our solution to perform thorough cybersecurity assessments, manage vendor risk, and maintain a secure digital ecosystem.

Learn more

Frequently asked questions

  • What will the UK Cyber Security and Resilience Bill require?

    As currently drafted, the Bill brings managed service providers and data centres into scope, allows regulators to designate critical suppliers, and proposes an initial incident report within 24 hours and a full notification within 72 hours. The most serious breaches could draw fines of up to £17m or 4% of worldwide turnover, whichever is higher. The Bill is before the House of Lords, with Report Stage Scheduled for 26 October 2026.

  • How does DORA treat ICT third-party risk?

    DORA makes EU financial entities answerable for the ICT risk created by their third-party providers. Firms must keep a register of ICT risk created by their third-party providers. Firms must keep a register of ICT providers, assess concentration risk and maintain exit strategies for critical services.